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Resources for Super-Customers Learning & Support Tools Customer Communications
Training Modules Training Videos Super-User Training Glossary of Modules and Definitions Terms & Definitions
Project Updates Archive
General Contact Form Project Team

Facilities Service Central

Home About Facilities Service Central

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Facilities Service Central

Now Live!

Facilities Service Central is a new web-based portal designed to streamline facilities service requests for the UMD community. This user-friendly system allows students, faculty, and staff to report issues, track requests, and communicate with facilities teams from any browser, phone, tablet, or computer.

Request all types of repairs, maintenance, or other facilities requests.

What’s New & Improved?

  • One central location – Submit and monitor all your service requests in a single, convenient portal.
  • Stay informed – Receive real-time status updates and communicate directly with the Service Center, Shop Supervisors, and Technicians via the “Comments” section.
  • Easy file sharing – Upload attachments, including documents and images, to provide additional details for your request.

How It Works

  1. Log in using your CAS ID.
  2. Select a service category that best matches your request.
  3. Follow the prompts to submit your request.
  4. Track progress and communicate with facilities teams as needed.

For non-UMD users: Create an account to access the system.

SHIFT - Shared Integrated Facilities Technology
University of Maryland, College Park, MD 20742, USA
shift@umd.edu