Customer Resources
All UMD campus community members can submit a service request via the Facilities Service Central portal. With Facilities Service Central, you can:
- Easily submit requests for maintenance, repairs, housekeeping, and more
- Track the status of your requests in real time
- Receive faster service with improved request management
- Request assistance anytime, anywhere—no phone calls needed
- Access the system using your university login credentials (or log in as a guest.
FM’s Customer Response Teams also remain available 24/7.
Resources for Super-Customers
Super-customers are academic-based facilities staff who may oversee work requests or projects submitted to Facilities Management for their college or school.