SHIFT - Shared Integrated Facilities Technology
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Customer Resources
Resources for Super-Customers Learning & Support Tools Customer Communications
Training Resources
Training Modules Training Videos Super-User Training Glossary of Modules and Definitions Terms & Definitions
Updates
Project Updates Archive
Contact Us
General Contact Form Project Team
Resources for Super-Customers Learning & Support Tools Customer Communications
Training Modules Training Videos Super-User Training Glossary of Modules and Definitions Terms & Definitions
Project Updates Archive
General Contact Form Project Team

Customer Resources
Home Customer Resources

All UMD campus community members can submit a service request via the Facilities Service Central portal. With Facilities Service Central, you can:

  • Easily submit requests for maintenance, repairs, housekeeping, and more
  • Track the status of your requests in real time
  • Receive faster service with improved request management
  • Request assistance anytime, anywhere—no phone calls needed
  • Access the system using your university login credentials (or log in as a guest.

FM’s Customer Response Teams also remain available 24/7.

Request Service
System Outages & Bugs

Resources for Super-Customers
Super-customers are academic-based facilities staff who may oversee work requests or projects submitted to Facilities Management for their college or school.

SHIFT - Shared Integrated Facilities Technology
University of Maryland, College Park, MD 20742, USA
shift@umd.edu