A New Way to Manage Facilities Services
Working toward a more efficient integration of people, processes, and technology to deliver exceptional service to the UMD community.
SHIFT, also known as AssetWorks, is the Integrated Work Management System (IWMS), implemented across campus, offers improved routing, faster response times, and greater transparency. SHIFT automatically routes each work ticket to the right team based on the location and type of request. With 24/7 access, the Facilities Service Central portal is your truly one-stop solution for all campus service needs.
Facilities Service Central
Submit and track service requests via Facilities Service Central:
- Maintenance
- Repairs
- Housekeeping
- and more!
Service Outages & Impacts
Stay informed about planned and unplanned outages, as well as bugs impacting Facilities Service Central, AiM, and Go users.
Enhancement Requests
Enhancement requests can be made via Facilities Service Central. View and track current Enhancement requests through the Enhancement Request Dashboard.